Warranty and RepairsUpdated a year ago
Andover Audio warrants products against manufacturing defects and workmanship to the initial purchaser for a period of two (2) years from the date of delivery to customer. Andover Audio will repair or replace the unit as necessary to restore proper operation.
This warranty covers both parts and labor for the warranty period. The warranty excludes physical damage caused by accident or abuse outside of our control. It also excludes turntable belts and phono-cartridge styli.
If you think you need warranty service, please contact us to obtain an RMA (Return Merchandise Authorization) by contacting [email protected].
If repair of customer owned product is necessary within the warranty period, the customer is responsible for the cost of one way shipping to Andover Audio at:
Andover Audio
55 Chase St
Methuen, MA 01844
Att: Repair Department